Service Advisor

3 days ago


Pell City, Alabama, United States Chrysler Dodge Jeep Ram Dealership Full time

Job Title: Service Advisor

Job Summary:

We are seeking a highly skilled and customer-focused Service Advisor to join our team at Chrysler Dodge Jeep Ram Dealership. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities:

  • Schedule appointments with customers and ensure timely completion of service work
  • Greet customers on the service drive and provide a warm and welcoming experience
  • Write estimates and obtain approval from customers
  • Write repair orders, providing clear and concise descriptions of the work to be performed
  • Sell customers on necessary service to their vehicles, highlighting the benefits and value of our services
  • Dispatch repairs with clear instructions and ensure seamless communication with our technicians

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • Ability to work effectively in a team environment
  • High school diploma or equivalent required

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

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