Seasonal Member Services Representative
4 weeks ago
The Seasonal Member Services Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests. This role is seasonal and part-time, ideal for individuals looking for temporary work during our busy months.
Key Responsibilities- Customer Service: Greet members, prospective members, and guests, providing a superior level of customer service.
- Front Desk Operations: Handle all front desk activities, including answering phones, checking members into the system, new member sign-ups, and taking prospective members on tours.
- Account Management: Facilitate updates to member accounts and respond to member questions and concerns in a timely and professional manner.
- Club Maintenance: Assist in maintaining the neatness and cleanliness of the club.
- Customer Service Background: Preferred experience in customer service.
- Basic Computer Proficiency: Basic computer skills are required.
- Passion for Fitness: A passion for fitness and health is essential.
- Positive Attitude: An upbeat and positive attitude is necessary.
- Punctuality and Reliability: Punctuality and reliability are must-haves.
Planet Fitness is an equal opportunity employer and welcomes applications from qualified candidates without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We are a team of inspiring, motivated, and fun-loving individuals who are passionate about enhancing people's lives with an affordable, high-quality fitness experience. If you're looking for a role where you can make a difference in a customer's life, we encourage you to apply.
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