Warranty Claims Specialist
2 weeks ago
Vanguard Volkswagen of North Austin is seeking a highly detail-oriented Warranty Administrator to join our team. As a Warranty Administrator, you will play a critical role in ensuring seamless warranty claims processing and resolution.
Key Responsibilities- Review and process warranty repair orders, ensuring accuracy and compliance with manufacturer policies and procedures.
- Communicate effectively with service advisors, service directors, and technicians to ensure all necessary diagnostic forms are included with repair orders.
- Determine and enter applicable labor operation codes, failure codes, and administrative data required on repair orders.
- Verify and document deductibles to ensure timely collection from customers.
- Review and resubmit rejected warranty claims, striving to maintain a minimum warranty claims acceptance rate of 95% and no more than 10 days of warranty receivables.
- Two years of previous automotive or administrative work experience.
- Strong computer and analytical skills.
- Ability to multitask in a fast-paced environment.
- Paid weekly.
- Paid health insurance.
- 401(k) matching.
- Paid life insurance.
- Paid holidays.
- Dental and vision insurance available.
- Employee discount.
- Referral program.
Vanguard Volkswagen of North Austin is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on protected characteristics as outlined by federal, state, or local laws.
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