Service Warranty Specialist, Energy Solutions

3 hours ago


Austin, Texas, United States Tesla Full time
Job Summary

Tesla Energy is seeking a skilled Service Warranty Specialist to join our team. As a key member of our energy operations team, you will play a critical role in ensuring the smooth operation of our solar assets and maintaining strong relationships with our external vendor partners.

Key Responsibilities
  • File warranty claims with various suppliers and support billing activities related to these claims.
  • Manage interactions with distributed operation centers and field partners to drive behavioral change and improve process compliance.
  • Suggest improvements and define business requirements for systems enhancement and project manage through to implementation.
  • Identify ways to improve processes to simplify and reduce costs for recoveries.
  • Work collaboratively with external supplier partners to identify issues, improve processes, and ensure Tesla is maximizing its reimbursement from these suppliers.
  • Respond to internal inquiries about RMA claim statuses.
Requirements
  • 1-3 years of experience in supply chain, operations, business process improvement, vendor management, or equivalent operations excellence subject matter expertise.
  • Evidence of exceptional ability, especially within an ambiguous environment.
  • Demonstrated success driving tangible impact/influencing within a broader organization.
  • Highly collaborative, team-oriented, and comfortable leading cross-functional projects.
  • Analytical skills (e.g., Microsoft Office applications) and attention to detail.
  • Strong written and verbal communication skills.
  • Direct supplier management experience a plus.
Benefits

As a full-time Tesla employee, you will be eligible for a comprehensive benefits package, including medical, dental, and vision plans, as well as 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits.

Additionally, you will have access to a range of voluntary benefits, including critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance.



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