Warranty Claims Administrator
11 hours ago
Vanguard Volkswagen of North Austin is seeking a highly skilled Warranty Administrator to join our team. As a Warranty Administrator, you will play a critical role in ensuring the smooth operation of our warranty claims process.
Key Responsibilities:- Review and process warranty repair orders to ensure accuracy and compliance with manufacturer policies and procedures.
- Communicate effectively with service advisors, service directors, and technicians to ensure all necessary diagnostic forms are included with repair orders.
- Determine and enter applicable labor operation codes, failure codes, and administrative data required on repair orders.
- Ensure all deductibles are properly documented and collected from customers at the time of repair completion.
- Review and prepare repair orders for resubmission in the event of rejected warranty claims.
- Strive to maintain a minimum warranty claims acceptance rate of 95% and no more than 10 days of warranty receivables.
- Two years of previous automotive or administrative work experience.
- Detail-oriented with strong computer and analytical skills.
- Ability to multitask in a fast-paced environment.
- Paid weekly.
- Paid health insurance.
- 401(k) matching.
- Paid life insurance.
- Paid holidays.
- Dental and vision insurance available.
- Employee discount.
- Referral program.
Vanguard Volkswagen of North Austin is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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