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Junior Customer Support Representative

2 months ago

Cincinnati, Ohio, United States Daily Dot Art Full time
Welcome to Daily Dot Art We are a vibrant and innovative company dedicated to enhancing the artistic journey of our clients. Our team is composed of creative minds and dedicated professionals who strive to provide outstanding service in the art industry.

Job Overview: Daily Dot Art is on the lookout for a friendly and enthusiastic Entry-Level Customer Service Assistant to support our customer service department. The ideal candidate will play a crucial role in ensuring our clients receive top-notch assistance and support. This position is perfect for individuals eager to kickstart their career in customer service.

Key Responsibilities:
  • Assist clients with inquiries, delivering precise information regarding our offerings.
  • Respond to client communications through various channels in a timely and professional manner.
  • Support the customer service team in managing client accounts and addressing concerns.
  • Maintain comprehensive records of client interactions and transactions.
  • Help organize and maintain customer service resources and documentation.
  • Provide administrative assistance to the customer service team, including data entry and filing tasks.
  • Assist in compiling reports on client feedback and service performance metrics.
Qualifications:
  • High school diploma or equivalent.
  • Strong written and verbal communication skills.
  • Excellent organizational and multitasking capabilities.
  • Proficiency in Microsoft Office Suite.
  • Ability to work independently and collaboratively.
  • Positive demeanor and a client-focused mindset.
Benefits:
  • Competitive salary.
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • Opportunities for professional growth.
  • Flexible work environment.