Customer Service Representative

4 weeks ago


Cincinnati, Ohio, United States Fidelity Investments Full time
Customer Service Representative

We are seeking a Customer Service Representative to join our team at Fidelity Investments. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through phone calls, emails, and other communication channels. You will be the primary point of contact for our clients, answering their questions, resolving their issues, and providing them with accurate and timely information.

Key Responsibilities:

  • Provide exceptional customer service to clients through phone calls, emails, and other communication channels
  • Answer client questions and resolve their issues in a timely and professional manner
  • Provide accurate and timely information to clients regarding their accounts and services
  • Work collaboratively with other teams to resolve client issues and improve customer satisfaction

Requirements:

  • 1 year of customer service experience
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

About Fidelity Investments:

Fidelity Investments is a leading financial services company that provides investment products and services to individuals, institutions, and financial intermediaries. We are committed to helping our clients achieve their financial goals and providing them with the best possible service.



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