Seasonal Customer Service Representative

1 week ago


King of Prussia, Pennsylvania, United States Lilly Pulitzer Full time

Position Overview

The role of the Sales Associate is pivotal in enhancing the daily retail operations of the Lilly Pulitzer store. This position focuses on delivering an outstanding customer experience while embodying the brand's ethos and adhering to the Company's Core Values and Leadership Qualities.

Key Responsibilities

  • Comprehend the overall vision of Lilly Pulitzer, including the lifestyle, clientele, merchandise, and brand heritage.
  • Embody the Lilly Pulitzer Resort Chic lifestyle.
  • Foster and nurture effective relationships with customers.
  • Exhibit the Lilly Pulitzer Selling Culture.
  • Create a remarkable in-store experience that aligns with the company culture.
  • Commit to maintaining a positive, energetic, team-oriented, and vibrant store atmosphere.
  • Achieve high sales performance to meet Key Performance Indicators (KPIs).
  • Demonstrate and share extensive product knowledge with customers and colleagues.
  • Uphold high standards for store presentation.
  • Contribute innovative ideas to enhance and grow the business.
  • Ensure the integrity of inventory management.

Qualifications

  • A genuine, optimistic approach to customer service.
  • A strong passion for the Lilly Pulitzer brand.
  • Willingness to work flexible hours, including evenings and weekends.

Additional Information

This position is classified as hourly, non-exempt, and eligible for overtime. Due to the seasonal nature of the business, flexibility in working hours may be required during peak periods. Compliance with the Company Retail Holiday time-off policy is expected.

Lilly Pulitzer is an Equal Opportunity Employer.

Lilly Pulitzer participates in E-Verify.



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