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Customer Service Representative

2 months ago

Bethesda, Maryland, United States Porsche Bethesda Full time

Job Summary

The Receptionist is the first point of contact for visitors and callers, providing a professional and welcoming experience for all. This role requires excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

Key Responsibilities

  • Answer multi-line telephone system, directing calls to the appropriate department or individual.
  • Greet visitors, determine their needs, and contact the relevant department for escort.
  • Oversee the visitor sign-in and security process, ensuring a secure and efficient experience.
  • Maintain the conference room reservation schedule, ensuring seamless coordination.
  • Assist various departments with special projects, providing administrative support as needed.
  • Develop and maintain strong relationships with colleagues, providing exceptional customer service and support.
  • Utilize intermediate computer skills in Microsoft Word, Outlook, and Excel to perform administrative tasks.
  • Ensure punctuality and maintain solid time-management skills, prioritizing tasks to meet deadlines.
  • High School Diploma or equivalent required.
  • Authorized to work in the USA.
  • Ability to pass pre-employment testing, including background checks, MVR, drug test, and valid driver's license.

About Porsche Bethesda

Porsche Bethesda is a dynamic and collaborative organization, committed to excellence in the automotive industry. We offer comprehensive training, competitive compensation, and unparalleled benefits, providing a supportive environment for career growth and development.