Customer Experience Ambassador

5 days ago


Commerce, California, United States Stance Full time

About the Role

The Key Holder position at Stance offers a unique opportunity to be part of a dynamic and innovative team. As a Key Holder, you will be responsible for driving sales growth, resolving customer complaints, and contributing to a positive store environment. We are looking for a highly motivated and entrepreneurial individual who can embody our brand values and provide exceptional customer service.

Key Responsibilities

  • Maintain a high level of brand and product expertise to effectively communicate product features and benefits to customers
  • Drive sales growth by identifying opportunities to upsell and cross-sell products
  • Resolve customer complaints in a professional and timely manner
  • Contribute to a positive store environment by maintaining a clean and organized workspace

What We Offer

  • Paid Sick Time, Employee Discount, and 401(k) Benefits
  • A competitive salary range of $17.50 - $18.50 per hour, based on location and experience
  • A dynamic and innovative work environment that encourages entrepreneurship and self-expression


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