Customer Experience Specialist

3 days ago

Commerce, California, United States Kroger Full time

About the Role:

As a Customer Experience Specialist at Kroger, you will play a vital role in delivering an outstanding customer experience through exceptional service. This includes creating a safe and clean environment that encourages customers to return and supporting the day-to-day functions of our coffee shop operations.

Key Responsibilities:

  • Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
  • Adhere to all local, state, and federal laws and company guidelines.
  • Prepare beverage selections to recipe and standards and to customer's requests using proper equipment.
  • Tender transactions using company best practices.
  • Offer product samples to help customers discover new items or products for which they inquire about.
  • Inform customers of coffee shop specials.
  • Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible) to prevent shrinkage.
  • Recommend coffee shop items to customers to ensure they get the products they want and need.
  • Use all equipment in the coffee shop such as refrigerators, freezers, slicers, and ovens according to company guidelines.
  • Adequately prepare, package, label, and inventory ingredients in merchandise.
  • Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
  • Properly use kitchen equipment, espresso machine, blender, computerized scale, steamer, etc.
  • Label, stock, and inventory department merchandise.
  • Report product ordering/shipping discrepancies to the department manager.
  • Stay current with present, future, seasonal, and special ads.
  • Adhere to all food safety regulations and guidelines.
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
  • Practice preventive maintenance by properly inspecting equipment and notifying the appropriate department or store manager of any items in need of repair.
  • Notify management of customer or employee accidents.
  • Report all safety risks, issues, and illegal activity, including robbery, theft, or fraud.

Required Skills and Qualifications:

  • Effective communication skills.
  • Knowledge of basic math (counting, addition, and subtraction).
  • Ability to handle stressful situations.
  • Current food handlers permit once employed.

Estimated Salary Range: $18-$22 per hour

About Kroger:

Kroger is a big company with lots of small, supportive communities. With nearly 500,000 associates nationwide, we're committed to giving back and helping out. We want you to feel inspired to stay and feed your future.

  • Business Operations Coordinator

    2 days ago

    Commerce, California, United States TalentOne Recruitment & Staffing Full time

    Seeking a highly skilled Business Operations Coordinator to join our team at Talent One Recruitment and Staffing. As a Business Operations Coordinator - Customer Service Specialist, you will be responsible for providing exceptional customer service in a fast-paced call center environment.We are looking for a detail-oriented individual with excellent...

  • Security Officer

    2 weeks ago

    Commerce, California, United States Allied Universal® Full time

    At Allied Universal, we are committed to providing rewarding careers that give you a sense of purpose.About the RoleWe are seeking a Front Desk Security Officer to serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government, and more.Key ResponsibilitiesProvide exceptional customer service to our...

  • E-commerce Experience Manager

    1 week ago

    Commerce, California, United States DIBS Beauty Full time

    About DIBS BeautyDIBS Beauty is a leading e-commerce company seeking an E-commerce Coordinator to join our team. This role will be responsible for handling day-to-day e-commerce responsibilities, including uploading and modifying products, implementing promotions & marketing content, conversion rate and performance improvement initiatives, and functionality...

  • Advanced Automotive Mechanic Specialist

    1 week ago

    Commerce, California, United States Christian Brothers Automotive Full time

    Job SummaryA highly skilled Automotive Mechanic Specialist is needed to join our team at Christian Brothers Automotive. As a key member of our service department, you will be responsible for diagnosing and repairing complex vehicle issues using advanced diagnostic equipment and tools.About the JobThis is a full-time position offering a competitive salary and...

  • Cloud Computing Operations Specialist

    2 weeks ago

    Commerce, California, United States Amazon Development Center U.S., Inc. Full time

    About Amazon Development Center U.S., Inc.Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. Our company pioneers cloud computing and continuously innovates, which is why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.We...

  • Tire Repair Specialist

    2 weeks ago

    Commerce, California, United States North American Truck & Trailer, Inc. Full time

    Job OverviewWe are seeking a skilled Tire Repair Specialist to join our team at North American Truck & Trailer, Inc. This role requires a high level of expertise in tire inspection, repair, and replacement.Estimated Salary: $45,000 - $60,000 per yearKey Responsibilities:Inspecting and assessing tire tread levels, wear patterns, valve quality, and overall...

  • Customer Service Representative: A Career in Customer Engagement

    2 weeks ago

    Commerce, California, United States SPRINGFIELD INDUSTRIES INCORPORATED Full time

    About Springfield Industries IncorporatedWe are a well-established paper converter and distribution company based in Los Angeles, City of Commerce. Our success spans over 30 years, built on strong relationships with our customers and partners.This is an exciting opportunity to join our team as a long-term, full-time customer service representative. As a key...

  • Machining Specialist

    2 weeks ago

    Commerce, California, United States Connect Force Full time

    We are seeking a highly skilled Machining Specialist to join our team at Connect Force. As a key member of our engineering team, you will be responsible for operating and maintaining CNC machines and metal removal equipment.Job SummaryThe ideal candidate will have technical expertise, hands-on experience, and a commitment to delivering high-quality results....

  • Logistics Coordinator and Customer Service Specialist with Shipping Expertise

    2 weeks ago

    Commerce, California, United States Portofino International Trading USA Full time

    We are seeking a skilled Logistics Coordinator and Customer Service Representative to join our team at Portofino International Trading USA.Job Summary:The successful candidate will be responsible for coordinating logistics operations, providing exceptional customer service, and ensuring seamless coordination of shipments. This role requires strong...

  • Pump Maintenance Specialist

    2 weeks ago

    Commerce, California, United States DXP Enterprises Full time

    Job OverviewDXP Enterprises is a leading professional distribution management company providing innovative solutions to various industries. We are seeking an experienced Pump Maintenance Specialist to join our team.About the RoleThis position involves in-field repair and replacement of pumps, motors, and other equipment. The ideal candidate will possess...

  • Maintenance Equipment Specialist

    2 days ago

    Commerce, California, United States Kimco Staffing Services Full time

    Kimco Staffing Services seeks a highly skilled Maintenance Equipment Specialist to join our team.Job SummaryWe are looking for an experienced maintenance professional to work on the maintenance and repair of all production and plant support systems. The ideal candidate will have a strong background in electrical and mechanical technologies, with experience...

  • Clinical Laboratory Specialist

    1 week ago

    Commerce, California, United States Detroit Medical Center Full time

    About the Role:\helpers we are seeking a skilled Clinical Laboratory Specialist to join our team at the Detroit Medical Center. This is an exciting opportunity for a motivated individual to work in a dynamic environment and contribute to the delivery of exceptional patient care.\helpers The successful candidate will be responsible for performing routine...

  • Customer Service Liaison

    2 weeks ago

    Commerce, California, United States Pacific Spice Company Full time

    Job OverviewPacific Spice Company is seeking a highly skilled Customer Service Representative to join our team.Salary and BenefitsThe estimated annual salary for this position is approximately $55,000 - $65,000 depending on location and experience. Our comprehensive benefits package includes health insurance, 401(k) matching, and paid time off.Job...

  • Accounting Professional

    2 weeks ago

    Commerce, California, United States J2T Full time

    Are you interested in a role that offers a high level of exposure and the opportunity to work closely with various departments within a company? We have an exciting job opportunity for a skilled Billing Specialist at a leading organization in Commerce City.About the CompanyJ2T Financial Recruiting is a well-established recruitment agency specializing in...

  • Advanced Care Specialist

    2 weeks ago

    Commerce, California, United States VHS Physician of MI Full time

    Job Title: Advanced Care SpecialistJob SummaryWe are seeking an experienced Advanced Care Specialist to join our team at VHS Physician of MI. The ideal candidate will possess strong clinical skills, excellent communication abilities, and a passion for delivering high-quality patient care.About the RoleThe Advanced Care Specialist will work closely with...

  • Customer Service Representative

    4 weeks ago

    Commerce, California, United States Search Solutions Full time

    Job Summary:The Customer Service Representative will provide exceptional support to prospective and participating agencies, ensuring seamless coordination of food deliveries and technical assistance. This role requires a high degree of organization, attention to detail, and excellent communication skills.Key Responsibilities:Provide in-house and on-site...

  • Medical Care Specialist

    4 weeks ago

    Commerce, California, United States Concentra Full time

    Medical Care SpecialistLocation: US-CA-City Of CommerceJob Summary:Deliver high-quality patient care and create exceptional experiences in a clinic environment.Responsibilities:* Spend 100% of time in a center providing direct patient care and creating an exceptional patient experience.* Ensure day-to-day execution of medical model, collaborating with...

  • Renal Care Specialist

    2 weeks ago

    Commerce, California, United States DAVITA Full time

    DaVita - Renal Care Specialist Job DescriptionJob Overview:As a Renal Care Specialist at DaVita, you will provide compassionate care to patients with end-stage renal failure and chronic kidney disease in a hospital setting. Your responsibilities will include administering dialysis, collaborating with interdisciplinary teams, and adjusting care plans based on...

  • Medical Career Specialist

    2 weeks ago

    Commerce, California, United States Concentra Full time

    At Concentra, we're dedicated to providing exceptional patient care and creating opportunities for growth and development.About UsWe're a leading healthcare provider with a wide network of clinics across the US. Our team is passionate about delivering high-quality care and making a positive impact in our communities.About the RoleWe're seeking a Medical...

  • Respiratory Care Specialist

    1 week ago

    Commerce, California, United States Detroit Medical Center Full time

    About the RoleWe are seeking a skilled Respiratory Care Specialist to join our team at the Detroit Medical Center. As a key member of our healthcare team, you will provide expert respiratory care services to patients with cardiopulmonary disorders.ResponsibilitiesCollaborate with physicians and nurses to develop optimal cardiopulmonary care plans for...