Supply Chain Manager and Customer Support

4 days ago


Commerce, California, United States Portofino International Trading USA Full time
About the Role

We are seeking a Supply Chain Manager and Customer Support specialist to join our team at Portofino International Trading USA.

As a Supply Chain Manager, you will be responsible for implementing and maintaining efficient logistics processes to improve overall productivity and customer satisfaction.

You will also be responsible for identifying and resolving logistical issues or delays to minimize disruptions in supply chain operations.

Additionally, you will serve as the primary point of contact for customer inquiries, providing timely and accurate information regarding order status, shipping updates, and product availability.

The ideal candidate will have 1-2 years of experience in a similar role, as well as strong critical thinking and problem resolution skills, excellent communication and interpersonal skills, and basic computer skills.

This position offers a competitive salary of $55,000 - $65,000 per year, depending on experience, plus benefits including 401(k), dental insurance, health insurance, vacation time, and vision insurance.

With a focus on customer satisfaction and operational excellence, this role is perfect for someone who is passionate about supply chain management and customer support.



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