Store Operations Specialist

4 days ago


Commerce, California, United States Stance Full time

About Us

At Stance, we believe in the power of self-expression and individuality. Our mission is to provide an exceptional customer experience, making every interaction with our brand uncommonly rewarding. As a Key Holder, you will be an ambassador of our brand, embodying our values of creativity, performance, and excellence.

Job Description

We are seeking a highly motivated and entrepreneurial Key Holder to join our team. In this role, you will be responsible for maintaining a high level of brand and product expertise, ensuring daily restock, and maintaining visual displays. You will also be expected to drive sales growth, resolve customer complaints, and contribute to a positive store environment.

Responsibilities and Requirements

  • Greet and assist customers, providing personalized service and building strong relationships
  • Maintain knowledge of various store departments and operate cash register for regular transactions
  • Perform shipping and receiving duties, stock the floor, and maintain visual displays
  • Drive sales growth by effectively communicating product features and benefits to customers
  • Resolve customer complaints in a professional and timely manner

Benefits

  • Paid Sick Time, Employee Discount, and 401(k) Benefits
  • A competitive salary range of $17.50 - $18.50 per hour, based on location and experience
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