Customer Service Representative

18 hours ago

Helena, Montana, United States U-Haul Full time
Customer Service Representative Opportunity

Are you a people person looking for a new challenge? Do you enjoy helping others and providing exceptional customer service? U-Haul is seeking a friendly and motivated Customer Service Representative to join our team

As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys. Your responsibilities will include inspecting and maintaining equipment, assisting customers, and using up-to-date technology to dispatch and return equipment. This role offers on-the-job education and opportunities for advancement.

U-Haul offers a range of benefits, including career stability, opportunities for advancement, and a competitive compensation package. You will also have access to our Mindset App Reimbursement program, Gym Reimbursement Program, and a range of other perks and discounts.

Responsibilities:
  • Assist customers with U-Haul products and services
  • Use smartphone-based U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment on the lot
  • Answer questions and educate customers regarding products and services
  • Prepare rental invoices and accept equipment returned from rental
  • Install hitches and trailer wiring
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned

Requirements:
  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul is an equal opportunity employer and welcomes applications from all qualified candidates.

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