Agriculture Customer Service Representative
4 days ago
**Job Summary**
We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Wilbur-Ellis. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.
**Key Responsibilities**
* Assist customers with product inquiries, orders, and issues via phone, email, and in-person interactions* Provide accurate and timely responses to customer inquiries, ensuring a high level of customer satisfaction* Collaborate with internal teams to resolve customer issues and improve overall customer experience* Maintain accurate records of customer interactions and issues* Participate in ongoing training and development to stay up-to-date on product knowledge and customer service best practices
**Requirements**
* High school diploma or equivalent required* Proficiency in Microsoft Windows and Windows applications* Excellent communication and interpersonal skills* Ability to work in a fast-paced environment and prioritize multiple tasks* Strong problem-solving and analytical skills* Ability to maintain confidentiality and handle sensitive information
**What We Offer**
* Competitive hourly wage and benefits package* Opportunities for career growth and professional development* Collaborative and dynamic work environment* Recognition and rewards for outstanding performance
**About Wilbur-Ellis**
Wilbur-Ellis is a leading marketer and distributor of agricultural products, animal feed, and specialty chemicals and food ingredients. We are committed to providing exceptional customer service and supporting our customers in achieving their goals.
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