Community Manager

5 hours ago


Morrisville, North Carolina, United States Regus Management Group, LLC Full time
About the Role

We are seeking a highly motivated and organized Community Manager to join our team at the Regus Center in Morrisville, NC. As a Community Manager, you will be responsible for the smooth operation of the center, ensuring that our members have an exceptional experience.

Key Responsibilities
  • Manage the day-to-day operations of the center, including reception, meeting rooms, and facilities.
  • Provide exceptional customer service to our members, responding to their needs and resolving any issues promptly.
  • Lead and motivate a team of Community Associates to deliver outstanding service and support.
  • Develop and implement strategies to drive sales growth and increase member engagement.
  • Collaborate with the sales team to identify new business opportunities and develop relationships with potential clients.
  • Ensure that the center is always clean, safe, and well-maintained, meeting the highest standards of quality and service.
Requirements
  • 3+ years of experience in customer-facing roles, preferably in the hospitality or events industry.
  • Proven track record of leading and motivating teams to deliver exceptional results.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with members, colleagues, and clients.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strong problem-solving skills, with the ability to think creatively and find solutions to complex issues.
  • Proficiency in MS Office and other basic IT equipment.
What We Offer
  • A competitive total compensation package, including a base salary and quarterly bonus.
  • A generous paid time off plan, including sick leave, vacation time, and 11 paid company holidays per year.
  • A comprehensive health care plan, including medical, dental, and vision coverage.
  • A 401K program with a company match.
  • A bright and inspiring work environment, with opportunities for professional growth and development.


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