Restaurant Service Manager

1 week ago


Morrisville, North Carolina, United States Lifestyle Communities Full time

Job Summary

We are seeking a highly skilled Restaurant Service Manager to join our team at Lifestyle Communities. As a Restaurant Service Manager, you will be responsible for ensuring that our guests have a exceptional dining experience, leading and managing our front of house team members, participating in recruitment efforts, coordinating and managing all on-site front of the house training initiatives, and adhering to all required health and safety standards.

Key Responsibilities

  • Assist the General Manager in daily restaurant operations, ensuring that all aspects of the business are running smoothly and efficiently.
  • Assist with recruiting, onboarding, and training of front of house team members, ensuring that they have the skills and knowledge needed to provide exceptional customer service.
  • Ensure that employees follow company standards and policies, maintaining a high level of quality and consistency in all aspects of the business.
  • Coordinate with the General Manager in planning short and long term projects, budgets, expense controls, schedules, and manpower, ensuring that the business is running efficiently and effectively.
  • Manage direct reporting to the General Manager related to financial, business, and administration matters, providing accurate and timely information to support business decisions.

Requirements

  • At least two (2) years of bar or restaurant operations management experience, with a proven track record of success in leading and managing teams.
  • High school degree or equivalent is required, with a strong emphasis on customer service and experience delivery skills.
  • Excellent time management skills, with the ability to multi-task and work in a fast-paced, dynamic environment.
  • Service Managers must be able to inspire staff through on-going training initiatives, promoting a culture of excellence and customer satisfaction.

About Us

Lifestyle Communities is a dynamic and growing company that is passionate about inspiring genuine moments, promoting social activity, and interacting with every person that walks through the door. We are committed to providing exceptional customer service and creating a positive and inclusive work environment for our team members.



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