Service BDC Representative
3 weeks ago
Romeoville Toyota is seeking a skilled Service BDC Specialist to provide exceptional customer service and support to our service department.
Key Responsibilities:
- Answer incoming calls and schedule appointments for service customers.
- Accurately track service and parts appointments using Dealer Track and Dealer FX.
- Follow up with service customers to confirm appointments and ensure timely arrivals.
- Provide recall information and assist customers with parts-related inquiries.
- Make outbound calls to parts customers to pick up their parts and schedule appointments.
Requirements:
- Excellent communication and interpersonal skills.
- Friendly and enthusiastic demeanor with a positive attitude.
- Ability to articulate information clearly and effectively.
Benefits:
- Comprehensive health, dental, and vision insurance.
- Short-term disability and life insurance.
- 401(k) retirement plan and PTO.
Romeoville Toyota is an equal opportunity employer and prohibits discrimination and harassment in all forms.
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