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Customer Service Representative

1 month ago


Romeoville, Illinois, United States U-Haul Full time
Customer Service Representative Job Description

Are you a people person looking for a new challenge? U-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul, providing exceptional service to our customers. Your responsibilities will include assisting customers with U-Haul products and services, using smartphone-based U-Scan technology to manage rentals and inventory, and moving and hooking up U-Haul trucks and trailers. You will also be responsible for cleaning and inspecting equipment on the lot, answering questions and educating customers about products and services, and preparing rental invoices and accepting equipment returned from rental. If you are a motivated and friendly individual who enjoys helping others, we encourage you to apply for this exciting opportunity.

Why Work for U-Haul?

U-Haul offers a range of benefits, including career stability, opportunities for advancement, and a comprehensive benefits package. You will also have access to our Mindset App Reimbursement program, Gym Reimbursement Program, and a range of other perks. As a U-Haul team member, you will be part of a supportive and dynamic team that is committed to providing exceptional service to our customers.

Requirements

To be successful in this role, you will need a valid driver's license and the ability to maintain a good driving record. You will also need a high school diploma or equivalent. If you are a motivated and friendly individual who enjoys helping others, we encourage you to apply for this exciting opportunity.

Work Environment

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. U-Haul is an equal opportunity employer and welcomes applications from all qualified candidates.