Service Representative

2 weeks ago


Romeoville, Illinois, United States Romeoville Toyota Full time
Service Customer Care Specialist

Romeoville Toyota is seeking a skilled Service BDC representative to support our service team.

Key Responsibilities:
• Answer incoming calls for the service department and schedule appointments for customers based on their service needs.
• Accurately track service and parts appointments using Dealer Track and Dealer FX.
• Confirm appointments with service customers to ensure timely arrivals.
• Provide recall information to service customers and assist with parts pickup and scheduling.

Requirements:
• Excellent communication skills and a friendly, enthusiastic disposition.
• Ability to articulate information clearly and effectively.

Benefits:
• Comprehensive health, dental, and vision insurance.
• Short-term disability and life insurance.
• 401(k) plan and PTO.

Romeoville Toyota is an equal opportunity employer and prohibits discrimination and harassment in all aspects of employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.

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