Customer Service Representative

1 month ago


Romeoville, Illinois, United States Domino's Franchise Full time
Job Title: Customer Service Representative

At Domino's Franchise, we're seeking a highly skilled and enthusiastic Customer Service Representative to join our team.

Key Responsibilities:
  • Provide exceptional customer service through various communication channels, including phone, email, and in-person interactions.
  • Develop and maintain a thorough knowledge of our menu, products, and services to effectively address customer inquiries and concerns.
  • Resolve customer complaints and issues in a professional and timely manner, ensuring a positive experience for all customers.
  • Collaborate with colleagues to achieve sales goals and promote a positive work environment.
  • Participate in ongoing training and development to enhance customer service skills and stay up-to-date on company policies and procedures.
Requirements:
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities simultaneously.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to maintain a clean and organized workspace, adhering to company standards and safety protocols.
  • Availability to work a variety of shifts, including evenings, weekends, and holidays.
What We Offer:
  • A competitive hourly rate and opportunities for advancement within the company.
  • A dynamic and supportive work environment, with ongoing training and development opportunities.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) retirement plan with company match.

We're looking for a motivated and customer-focused individual who is passionate about delivering exceptional service and contributing to the success of our team. If you're a team player with a positive attitude and a desire to grow with our company, we encourage you to apply for this exciting opportunity



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