Customer Service Representative

4 weeks ago


Romeoville, Illinois, United States Fields Mercedes Full time
Customer Service Representative

At Fields Mercedes, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our front desk, you will be responsible for providing exceptional customer service to both internal and external customers.

Key Responsibilities:

  • Greet customers, determine the nature of their visit, and direct them accordingly.
  • Answer incoming phone calls, directing callers to the appropriate department or individual, or taking thorough messages.
  • Communicate with callers and visitors in a professional, friendly, and efficient manner.
  • Monitor and maintain sufficient office supplies, including checks and paper.
  • Organize and maintain the mailing system.
  • Communicate messages to the appropriate parties in a timely manner.
  • Assist with clerical duties as requested.
  • Help management resolve customer complaints and handle correspondence.
  • Receive payments and maintain accurate records of transactions.
  • Use documents such as sales slips, invoices, receipts, check stubs, and computer printouts to verify, allocate, and post transaction details in ledgers or computer files.
  • Complete records to ensure accuracy.
  • Compile reports on statistics such as cash receipts and expenditures, accounts payable and receivable, profit and loss, and other business operations metrics.

Requirements:

  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to present information effectively in one-on-one and small group settings to customers, clients, and other employees.
  • Ability to perform basic arithmetic operations, including addition, subtraction, multiplication, and division using whole numbers, fractions, and decimals.
  • Ability to compute rates, ratios, and percentages and interpret bar graphs.
  • Ability to apply common sense to carry out written, oral, or diagrammatic instructions.
  • Ability to handle problems involving several concrete variables in standardized situations.
  • Background and MVR Checks required.

What We Offer:

  • Sundays off
  • Personal Time Off
  • Paid Training
  • Employee vehicle purchase plans
  • Health and wellness
  • Saturday Lunches
  • Discounts on products and services


  • Romeoville, Illinois, United States SPELL IT WITH COLOR INC Full time

    Customer Service Representative Job DescriptionAt SPELL IT WITH COLOR INC, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and ensuring that our...


  • Romeoville, Illinois, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeAt Domino's Franchise, we're seeking a highly skilled and enthusiastic Customer Service Representative to join our team.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and in-person interactions.Develop and maintain a thorough knowledge of our...


  • Romeoville, Illinois, United States Fusion Transport Full time

    h3Job Description/h3pFusion Transport is a leading provider of customized supply chain solutions, with over 40 years of industry experience. As a Customer Service Representative, you will play a vital role in ensuring efficient operations and outstanding service for our customers./ppKey Responsibilities:/pulliProcess freight work orders, schedule loads, and...


  • Romeoville, Illinois, United States SPELL IT WITH COLOR INC Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at SPELL IT WITH COLOR INC. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Answer incoming telephone calls in a professional and...


  • Romeoville, Illinois, United States Sato America Full time

    Job Title: Customer Service Representative IIISATO America is seeking a highly skilled and detail-oriented Customer Service Representative III to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Provide hands-on customer service...


  • Romeoville, Illinois, United States SATO America, LLC Full time

    Job SummarySATO America, LLC is seeking a detail-oriented and service-focused Customer Service Representative III to join our team.This role is responsible for providing exceptional customer service and support to our customers, responding to general product questions, and resolving complex or unusual requests.The ideal candidate will have a solid working...


  • Romeoville, Illinois, United States Fields Mercedes - Benz Romeoville Full time

    Delivering Exceptional Customer ExperiencesAt Fields Mercedes-Benz Romeoville, we are seeking a highly skilled and customer-focused individual to join our team as a Cashier/Receptionist. As a key member of our front desk team, you will be responsible for providing a luxury experience to both internal and external customers, ensuring seamless interactions and...


  • Romeoville, Illinois, United States Wingstop Restaurants Full time

    Delivering World Class ServiceAs a Guest Service Team Member at Wingstop, you will be responsible for:Providing authentic, positive, and genuine experiences for our guestsInteracting with guests by greeting them, answering the phone, taking and delivering ordersActing as the face and voice of Wingstop to all guests who walk into the restaurantKey...


  • Romeoville, Illinois, United States State Farm Insurance Full time

    Key Responsibilities:As a Customer Relations Representative at State Farm Insurance, you will be responsible for providing exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions. You will also process policy changes, claims, and payments accurately and efficiently, while maintaining customer records and...


  • Romeoville, Illinois, United States Jewel-Osco Full time

    Key Responsibilities:• Interact with valued customers while performing various tasks such as bagging groceries, arranging flowers, and slicing cheese.• Provide assistance to customers and fellow associates in a thoughtful and passionate manner.• Maintain a positive and welcoming atmosphere for customers and colleagues alike.About Jewel-Osco:Jewel-Osco...


  • Romeoville, Illinois, United States Romeoville Toyota Full time

    Romeoville Toyota is seeking a skilled Service BDC representative to support our service team.Key Responsibilities:Answer incoming calls for the service department and schedule appointments for customers.Accurately track service and parts appointments using Dealer Track and Dealer FX.Follow up with service customers to confirm appointments and ensure timely...


  • Romeoville, Illinois, United States Circle K Full time

    We are seeking a highly motivated Customer Service Representative to join our team at Circle K. This role offers a fast-paced and fun work environment where you can grow your career and develop your skills.Key Responsibilities:Greet customers and provide excellent customer careRun the register, cashier, and make purchase suggestionsWork with our food program...


  • Romeoville, Illinois, United States PrideStaff Full time

    Job DescriptionPrideStaff is seeking a highly motivated Entry Level Inside Sales Representative to join their team in the Romeoville area. This role requires a positive attitude, strong work ethic, and excellent communication skills.Key Responsibilities:Manage and grow assigned territoryContact and qualify accounts based on industry and company sizeIdentify...


  • Romeoville, Illinois, United States Penske Truck Leasing Full time

    Job Summary: We are seeking a highly skilled Customer Service Coordinator to join our team at Penske Truck Leasing. As a key member of our service department, you will be responsible for scheduling preventative maintenance requests, coordinating outside repairs, and planning and managing the shop work plan.Main Responsibilities:Develop daily and weekly...


  • Romeoville, Illinois, United States Formerra Full time

    Job Summary:The Client Support Specialist is responsible for providing exceptional customer service to an assigned group of client accounts. The purpose of this role is to serve as the primary point of contact for clients, providing value-added services that drive business growth.Duties/Responsibilities: Handle client requests and inquiries in a timely and...


  • Romeoville, Illinois, United States OSL Retail Services Full time

    Unlock Your Earning PotentialAs a Wireless Sales Representative at OSL Retail Services, you will have the opportunity to earn unlimited income with a competitive base pay and uncapped commission. With a starting rate of $15/hour and the potential to earn up to $30+/hour, you will be motivated to deliver exceptional customer service and sales excellence.Key...


  • Romeoville, Illinois, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Cashier to join our team at Walmart. As a Cashier, you will play a vital role in providing excellent customer service and ensuring a smooth shopping experience for our customers.Key ResponsibilitiesProvide exceptional customer service by greeting and thanking customers, answering their...

  • BDC Representative

    4 weeks ago


    Romeoville, Illinois, United States Romeoville Toyota Full time

    The BDC Customer Care Specialist will be responsible for coordinating all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as the first point of contact for customers.ResponsibilitiesPromote and seek out opportunities to deliver a top-notch customer experienceInteract with...

  • Service Advisor

    4 weeks ago


    Romeoville, Illinois, United States Romeoville Toyota Full time

    Service Advisor Job DescriptionRomeoville Toyota is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support throughout the vehicle repair process.Key Responsibilities:Greet customers promptly and obtain necessary informationClearly report vehicle...


  • Romeoville, Illinois, United States Romeoville Toyota Full time

    Job DescriptionRomeoville Toyota is committed to delivering exceptional customer experiences. We strive to be the most reliable and trustworthy Automotive Retailer in the industry.We are seeking a highly motivated Sales Consultant to join our team. This role will be responsible for managing all aspects of the department, including:Handling walk-in clients...