Client Support Specialist

2 weeks ago

Nashville, Tennessee, United States Corporate Flight Management Full time
Job Overview

Location
Corporate Flight Management

Employment Type
Full Time

Education Requirement
High School Diploma

Compensation
$21.50 per hour

Travel Requirements
Minimal

Work Schedule
Flexible

Job Category
Customer Service

Position Summary

Corporate Flight Management is a well-established provider of aviation services, committed to delivering excellence in all aspects of our operations. Our core principles guide our decisions and actions, emphasizing integrity and safety. We value teamwork and collaboration, striving to achieve our ambitious objectives together.

As an Equal Opportunity Employer, Corporate Flight Management welcomes all qualified candidates to apply without discrimination based on various protected statuses.

We understand that some applicants may require reasonable accommodations during the application process. Please reach out to our Human Resources Department to discuss any specific needs you may have.

Our growth has led to exciting career opportunities, and we encourage you to explore joining our dedicated team.

Key Responsibilities:
  • Facilitating rental car bookings and completing necessary reservation documentation.
  • Utilizing the Total Aviation POS and concierge services effectively.
  • Assisting with the transportation of customers and rental vehicles.
  • Coordinating hotel reservations.
  • Managing catering orders and submissions.
  • Scheduling aircraft departures and arrivals.
  • Processing fuel orders and related documentation.
  • Communicating aircraft departure information to the Line Service Technicians.
  • Dispatching Line Service Technicians and providing inbound aircraft advisories via two-way radio.
  • Maintaining cleanliness and organization of the facility, including the lobby area.
  • Preparing and replenishing aircraft coffee supplies.
  • Transporting ice supplies as needed.
  • Performing additional tasks as assigned by management.
Qualifications:
  • Minimum age of 18 years.
  • Valid driver’s license with a clean driving record.
  • Authorized to work in the United States and capable of international travel.
  • Proficient in Microsoft Office 365, including Excel, Word, and Outlook.
  • Ability to pass a comprehensive 10-year work history review and criminal background check.
  • Fluency in English; Spanish proficiency is a plus but not mandatory.
  • Exceptional interpersonal skills with a customer-focused approach.
  • Strong leadership and organizational abilities.
  • Capability to work effectively with diverse personalities.
  • Ability to manage multiple priorities and meet deadlines.
  • Adaptability to a fast-paced environment with frequent interruptions.
  • Attention to detail and self-motivation.
  • Excellent written and verbal communication skills, delivered with professionalism.
  • Ability to work independently and collaboratively within a team.
  • Commitment to safety and compliance with all regulatory standards.
  • Willingness to work flexible hours, including nights, weekends, and holidays.
Disclaimer: The above information is intended to provide a general overview of the role and is not an exhaustive list of all responsibilities and qualifications required.

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