Technical Desktop Support Specialist

4 weeks ago


Chicago, United States TOPSYSIT Full time

At TOPSYSIT, we're looking for a skilled Technical Desktop Support Specialist to join our team. This role involves providing expert-level support for Windows Servers & Desktop, vended Applications in-house & SaaS, SQL/Oracle databases, Middleware Web Services, and Web Applications.

Role Overview

As a key member of our IT team, you will be responsible for ensuring the smooth operation of our desktop infrastructure, resolving technical issues, and implementing solutions to optimize system performance. Your extensive knowledge of Windows Server, SQL/Oracle databases, and vended applications will enable you to provide top-notch support to our end-users.

Key Responsibilities:
  • Troubleshoot and resolve technical issues related to desktop hardware, software, and network connectivity
  • Collaborate with internal stakeholders to implement new technologies and processes that improve efficiency and productivity
  • Develop and maintain documentation for technical procedures and best practices
  • Stay up-to-date with the latest developments in technology and apply this knowledge to improve our systems and services

In return for your expertise, you can expect a competitive salary of $85,000 - $110,000 per annum, depending on experience, as well as opportunities for growth and professional development within our organization.

If you're passionate about delivering exceptional technical support and are eager to take on new challenges, please submit your application.



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