Desktop Management Technical Lead

7 days ago


Chicago, Illinois, United States Northwestern Memorial Healthcare Full time
About the Job

We are seeking a Desktop Management Technical Lead to join our team at Northwestern Memorial Healthcare.

In this role, you will be responsible for leading the implementation and maintenance of our desktop environment using Microsoft Intune and SCCM tools. This position requires in-depth knowledge of ITIL processes to ensure that IT services are delivered efficiently and effectively.

The ideal candidate will have strong technical skills, excellent problem-solving abilities, and a commitment to continuous improvement.

Key Responsibilities
  • Develop and implement strategies for desktop management and deployment.
  • Lead cross-functional teams to resolve complex technical issues.
  • Maintain accurate documentation of configurations, procedures, and changes.
  • Generate reports on system performance and compliance.
  • Collaborate with other IT departments to support enterprise IT initiatives.
Requirements
  • Minimum 5-7 years of experience in system engineering or desktop management roles
  • Bachelor's in computer science or related field
  • Certifications: Relevant certifications such as Microsoft Certified: Modern Desktop Administrator, ITIL Foundation, or Microsoft Certified: Endpoint Administrator
Estimated Salary

$90,000 - $120,000 per year

Based on industry standards and market conditions, we estimate the salary for this role to be between $90,000 and $120,000 per year.


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