Customer Service Account Manager
4 weeks ago
Job Summary:
We are seeking a highly skilled Customer Service Account Manager to join our team at ABM Industries. As a key member of our operations team, you will be responsible for ensuring that our clients receive exceptional service and support.
Key Responsibilities:
- Manage client relationships and ensure timely resolution of customer issues
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with internal teams to ensure seamless service delivery
- Monitor and analyze customer feedback to identify areas for improvement
- Develop and maintain relationships with key stakeholders, including clients and internal teams
Requirements:
- 3+ years of experience in customer service or account management
- Proven track record of improving customer satisfaction and loyalty
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Proficiency in Microsoft Office Suite
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
How to Apply:
If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, please submit your application, including your resume and a cover letter, to [insert contact information].
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