Customer Service Account Manager

4 weeks ago


Portland, Oregon, United States ABM Industries Full time
Job Title: Customer Service Account Manager

Job Summary:

We are seeking a highly skilled Customer Service Account Manager to join our team at ABM Industries. As a key member of our operations team, you will be responsible for ensuring that our clients receive exceptional service and support.

Key Responsibilities:

  • Manage client relationships and ensure timely resolution of customer issues
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with internal teams to ensure seamless service delivery
  • Monitor and analyze customer feedback to identify areas for improvement
  • Develop and maintain relationships with key stakeholders, including clients and internal teams

Requirements:

  • 3+ years of experience in customer service or account management
  • Proven track record of improving customer satisfaction and loyalty
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in Microsoft Office Suite

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

How to Apply:

If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, please submit your application, including your resume and a cover letter, to [insert contact information].


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