Event Coordination Specialist

2 weeks ago

Chula Vista, California, United States San Diego Country Club Full time

Title:
Catering & Events Manager

Department:
Clubhouse

Reports to:
Clubhouse Manager

FLSA Status:
Exempt

Job Type:
Full-Time (30 or more hours per week)

Job Overview:
The Catering and Events Manager is responsible for managing all operational elements of catering services on a daily basis. This position includes the formulation of contracts and the assurance of seamless event execution and catered gatherings.

Working in conjunction with multiple departments, such as Food & Beverage, Kitchen, Maintenance, Pro Shop, and Security, the Catering Services Manager aims to surpass the expectations of members and guests by providing exceptional food and service.


Key Responsibilities:
Effectively promote and market the club's social event facilities and services to members.

Assist members and clients in organizing various events including banquets, luncheons, meetings, weddings, dances, and other social gatherings, while collecting essential information for guest planning.

Collaborate with the Executive Chef to establish pricing, menus, and other event specifics.
Efficiently develop and manage banquet contracts.
Ensure that pre-planned banquet menu offerings are current and aligned with member preferences.

Coordinate event planning with different departments, including service staff, security, pro shop, and housekeeping, managing tasks such as printing menus, securing decorations, and arranging entertainment.

Inspect event setups and oversee guest greeting and service as needed.
Accurately develop and manage in-house banquet event orders (BEOs).
Verify banquet event orders against room arrangements and oversee personnel scheduling for special functions.
Supervise banquet service employee meetings and effectively manage complaints.
Maintain client files and schedule communications to assess ongoing catering needs.
Contribute to the development of catering budgets and review financial reports to ensure budgetary goals are achieved.
Represent members' needs and interests on relevant club committees.
Obtain necessary permits for special events and functions.
Evaluate functions to identify areas for enhancement and implement necessary changes.
Attend staff and management meetings to review policies, procedures, and future business strategies.
Ensure the security of the club's, members', and guests' valuables during events.
Assume the role of manager-on-duty when required.
Ensure compliance with housekeeping and energy conservation procedures at all times.
Plan professional development and training activities for subordinate staff.
Create room layout diagrams and coordinate banquet item placement.
Collaborate with other department managers to plan food and beverage aspects of staff-organized special events.
Manage banquet billing and facilitate prompt payment for all events.
Maintain the club's master calendar and function book accurately.
Act as a liaison between kitchen, service, and management staff.
Undertake special projects as assigned by the Clubhouse Manager.

Qualifications:
Bi-lingual in Spanish preferred.
Knowledge of Club Essentials preferred.
At least 4 years of catering and events coordination experience.
Excellent communication skills including writing, speaking on the phone, and email.
Strong organizational skills and ability to manage multiple tasks.
Proficient in Microsoft Outlook, Word, and Excel with knowledge of Power Point, Teams, Zoom, and Canva.
Familiarity with A/V equipment.
Experience with budgets and forecasts.
Knowledge of current catering trends regarding décor, F&B, and festivities.
Understanding of superior customer service practices.
Resourceful problem solver capable of addressing last-minute changes and challenges to develop solutions.
Strong time management skills, detail-oriented.
Patience with clients and team members.
Applicant must possess a valid driver's license with an acceptable driving record.
Must be able to stand for extended periods, walk, crouch, and climb stairs.

SDCC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification.

They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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