Event Operations Supervisor
2 weeks ago
Oak View Group:
Oak View Group stands as the premier authority in venue development, management, and exceptional hospitality services tailored for the live event sector.
We provide an unparalleled, comprehensive solution set for a selection of world-class owned venues, catering to a client roster that includes the most prominent and highly attended arenas, convention centers, music festivals, performing arts venues, and cultural institutions globally.
Position Overview:
The Event Operations Supervisor is responsible for coordinating and overseeing the entire banquet operation to guarantee flawless execution and ensure guest satisfaction.
This role offers an hourly wage of $16.50 plus tips.
Benefits for part-time roles include a 401(k) savings plan with matching contributions.
Key Responsibilities:
Reviews assigned banquet staff roles and banquet menus prior to the scheduled event.
Conducts pre-event meetings with staff to ensure adherence to appearance and hygiene standards; assigns roles and partners; and reviews banquet event orders.
Communicates with the Catering and Concession manager/Banquet Team Lead to ensure all details are planned and executed effectively.
Ensures that adequate quantities of china, glassware, silverware, linens, and other necessary items are available for upcoming events. Secures requisitions for items not in inventory.
Checks room setup prior to the event and collaborates with the Catering and Concession manager to confirm food item quantities and timing for food service.
Conducts random audits during events to assess food quality and service standards.
Ensures that:
food is served at the correct temperature; food is presented appropriately on the table; sufficient food is available; and upselling opportunities are maximized.
Regularly reviews the banquet schedule for updates, calendar events, and special occasions.Incorporates safe work practices into job performance.
Maintains regular and reliable attendance.
Performs additional duties as required.
Qualifications:
High school diploma or general education degree (GED); or three to six months of related experience and/or training; or an equivalent combination of education and experience.
Must meet state age requirements for handling alcoholic beverages.
Strengthened by our Differences.
United to Make a Difference:
At OVG, we recognize that to continue positively transforming the sports and live entertainment industry, we require a diverse team to support our mission.
Our success is rooted in cultivating environments that reflect and celebrate the diverse communities we serve, which is why we are dedicated to amplifying voices from all backgrounds.
Equal Opportunity Employer:
Oak View Group is committed to equal employment opportunity.
We will not discriminate against employees or applicants for employment on any legally recognized basis ('protected class') including, but not limited to, veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.
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