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Patient Account Representative

2 months ago


Phoenix, Arizona, United States LHH Recruitment Solutions Full time

Position Title: Medical Billing Specialist

Company: LHH Recruitment Solutions

Overview: We are seeking a dedicated Medical Billing Specialist to join our team. This role is essential for managing follow-up and collections, as well as obtaining necessary information for efficient claims processing.

Location: This position is 100% onsite.



Compensation: $21-24 per hour, with potential sign-on bonus.

Schedule: Monday – Friday, 6am-4pm, with flexibility.

Job Type: Direct Hire

Key Responsibilities:

  • Assign specific codes to medical procedures and diagnoses for billing and reimbursement purposes.
  • Gather and verify patient data, including demographics, insurance details, and medical history.
  • Compile and submit claims to insurance companies and governmental entities for payment processing.
  • Pursue unpaid claims, address denials, and resolve related issues, resubmitting claims as necessary.
  • Engage with patients to address inquiries and concerns regarding their bills and available payment options.
  • Stay informed about evolving healthcare regulations, insurance policies, and billing protocols.
  • Maintain accurate records of all financial transactions and patient data.
  • Ensure compliance with healthcare laws and regulations governing billing and privacy.
  • Demonstrate proficiency in insurance collections, including negotiating payment arrangements and handling correspondence.
  • Support collection efforts through patient calls, assessing eligibility for charity programs, and arranging payment plans.
  • Conduct comprehensive account reviews, including tracing missing information and updating insurance details.
  • Possess a strong working knowledge of HCPCS, CPT, ICD-9, and ICD-10 codes, as well as medical terminology.
  • Understand billing requirements for various payers and assist in educating staff on billing prerequisites.
  • Communicate effectively with payers regarding outstanding claims and ensure compliant claim processing.
  • Adhere to the Company's Health, Safety, and Environment (HS&E) policies and procedures.


Qualifications:

  • High School Diploma or equivalent required.
  • Undergraduate Degree or associated certificates preferred.
  • 5+ years of experience in medical billing/collections required.
  • Basic proficiency in Excel required.


Benefits: Our comprehensive benefits package includes medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan. Employees have the flexibility to choose coverage that meets their individual needs. Paid leave may include Sick Leave as required by law and Holiday pay upon meeting eligibility criteria.