Front of House Operations Manager
7 days ago
Catch-a-Fire Pizza is seeking a highly skilled and experienced Front of House Manager to lead our service operations. As a key member of our management team, you will be responsible for creating an exceptional guest experience, managing staff, and driving sales growth.
Key Responsibilities- Service Operations
- Develop and implement strategies to improve service speed and quality
- Train and manage a team of servers, hosts, and bartenders to ensure exceptional guest service
- Monitor and maintain a clean and organized dining area
- Staff Management
- Recruit, interview, and hire new staff members
- Develop and implement training programs to ensure staff are knowledgeable and confident in their roles
- Conduct performance evaluations and provide feedback to improve productivity
- Financial Management
- Manage labor and COGS budgets to ensure profitability
- Monitor sales reports and work with the management team to set sales targets and meet goals
- Provide updates on profitability and present plans for reaching improved profitability
- Guest Services
- Ensure an excellent guest experience at all times
- Communicate with guests in a professional, courteous, and helpful manner
- Build and maintain positive relationships with guests, staff, and suppliers
- At least 2 years of experience in hospitality management
- Some higher education or vocational training specializing in restaurant management
- Excellent communication and leadership skills
- Ability to work on your feet for extended periods of time
- Ability to work long hours, nights, weekends, and holidays
- Health, dental, and vision insurance
- 401(k) plan with company match
- Paid time off
- Free employee meals and additional discounts
- Ability to lift up to 20 pounds
- Ability to frequently sit, stand, walk, stoop, kneel, and crouch
- Ability to frequently talk, hear, taste, and smell
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Lebanon, Ohio, United States Catch a Fire Pizza Full timeJob DescriptionCatch-a-Fire Pizza is seeking a highly skilled Front of House Manager to oversee the daily operations of our restaurant. As a key member of our management team, you will be responsible for ensuring exceptional customer service, managing staff, and maintaining a clean and organized environment.Key ResponsibilitiesService OperationsManage all...
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