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Inventory Control Specialist

2 months ago


Lebanon, Ohio, United States FECON Full time
Job Summary

The Parts Operations Manager is responsible for the fulfillment process of parts orders, ensuring a timely delivery and positive customer experience. This role is critical to the success of FECON's business, and the ideal candidate will have a strong background in inventory control and management.

Key Responsibilities
  • Contribute to FECON's prosperity by executing the department's business plan, resulting in increased sales and profitability.
  • Develop a strong, effective team to increase the department's capacity, boosting profit margins and the ability to deliver strong customer support.
  • Maintain sufficient inventory to satisfy customer demand while increasing profitability through proper inventory turns.
Supervisory Responsibilities
  • Hire and train front-line employees.
  • Organize, direct, and oversee the schedules and work of front-line employees.
  • Provide constructive and timely performance evaluations.
  • Handle discipline and termination of employees in accordance with company policy.
Job Duties/Responsibilities
  • Maintain inventory, generating what needs to be purchased or manufactured, and completing month-to-date reviews.
  • Purchase parts for stock based on inventory, running reports by vendor, and placing orders.
  • Run production jobs and ensure completion to meet departmental needs.
  • Maintain proper inventory levels and transfer requests for all items transferred between warehouses and purchased outside of parts.
  • Maintain back orders and reports, completing reports through the ERP system and entering notes regarding back orders, estimated arrival, and shipping dates.
  • Work closely with the Vice President of Aftermarket Sales to assist and educate dealers with parts sales and inventory.
  • Assist with any product support/warranty bulletins and help maintain parts availability for those needs.
  • Assist and guide staff on supporting the Service department with any parts-related needs.
  • Assess and update monthly all main wear item sales projections and distribute accordingly.
  • Manage annual inventory for the Parts Department, facilitating cross-departmental cooperation and completion, including resolution of any inventory discrepancies.
  • Assist staff with answering questions and resolving parts order questions and concerns.
  • Guide and educate department staff on new products being released/supported.
  • Assist in the design needs of the online parts ordering system, providing input regarding dealer needs and system functionality.
  • Assist in the identification of new product expansion and promotional ideas.
  • Develop training programs for the online parts system, assist with dealer part training, and create manuals.
  • Create and determine quarterly specials and marketing methods to increase parts sales.
  • Develop reports in the ERP system to meet the needs of the department.
  • Complete internal reporting and studies relating to parts orders.
  • Work with vendors and IT to update costing and pricing anytime there are vendor pricing updates.
  • Review and create annual price lists and handle distribution to dealers, as well as updates within the ERP system and online.
  • Handle any ECN changes that affect parts supplies/demand and ensure proper documentation within manuals.
Required Skills/Abilities
  • Strong critical thinking.
  • Strong communication skills, both orally and in writing.
  • Strong business acumen.
  • Advanced level of Excel, Word, and PowerPoint.
  • Ability to work within ERP systems.
Education and Experience
  • Minimum high school diploma or equivalent; bachelor's degree preferred.
  • 5 years of managerial experience related to parts distribution and inventory controls.
Physical Requirements
  • Prolonged periods of standing and walking through the factory.
  • Prolonged periods of sitting at a desk working on computers.
  • Must be able to lift 25 pounds at times.
  • Visual acuity to inspect products and machinery.