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Table Games Operations Supervisor
1 week ago
PRIMARY RESPONSIBILITIES
- Protect the company's assets effectively.
- Oversee the daily operations of table games.
- Address and resolve customer complaints efficiently.
- Manage customer disputes with professionalism.
- Ensure adherence to Federal currency reporting regulations.
- Uphold departmental uniform and grooming standards.
- Follow reasonable directives from your immediate Supervisor or any Manager.
- Maintain attendance standards and comply with regulatory, departmental, and company policies.
- Keep workspaces organized and free from safety hazards.
- Execute all job responsibilities in a safe and accountable manner.
SUPERVISORY DUTIES
Oversee the Craps Box Supervisor and all Dealers as outlined in the table games department structure.
REQUIREMENTS
To succeed in this role, candidates must be able to fulfill each essential duty effectively. The qualifications listed below represent the knowledge, skills, and abilities required.
All employees must be familiar with all company policies and procedures, including fire and safety regulations. Candidates must be at least 21 years old.
EDUCATION AND EXPERIENCE
A High School Diploma or equivalent is required. Candidates should possess gaming knowledge that includes dealing and supervising all table games. A comprehensive understanding of casino rules, regulations, and procedures is essential, along with strong organizational capabilities. Excellent customer service and interpersonal skills are crucial.
LANGUAGE PROFICIENCY
Effective communication in English is required.
MATHEMATICAL ABILITY
Ability to perform basic arithmetic operations, including addition, subtraction, multiplication, and division, using whole numbers, fractions, and decimals.
COMPUTER PROFICIENCY
Familiarity with Microsoft Office and basic computer skills is necessary.
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