IT Business Relationship Manager

2 weeks ago

Charlotte, North Carolina, United States Xylem Full time
Job Title: IT Business Relationship Manager - Water Solutions and Services

Xylem is seeking a highly skilled IT Business Relationship Manager to join our team. As a key member of our organization, you will be responsible for building and maintaining strong relationships between the IT department and business units.

Key Responsibilities:
  • Develop and maintain relationship management plans to ensure alignment between IT and business objectives.
  • Support business teams in developing business cases for new products or services.
  • Collaborate with IT teams to gain architectural alignment and approvals.
  • Develop scorecards and visibility of critical initiatives and projects for business leaders and IT leaders.
  • Maintain a changing level of visibility and involvement on multiple portfolios of projects and IT services.
  • Conduct in-depth data analysis to provide actionable insights for informed decision-making.
  • Lead problem-solving discussions and attention to detail with analytical and problem-solving Lean toolsets.
Requirements:
  • Strong interpersonal and communication skills to foster collaboration and negotiation.
  • Bachelor's degree in Business Administration, Information Technology, or a related field.
  • 5+ years of experience in a business analysis or related role with a proven track record of successful project delivery.
  • Expert-level analytical skills with the ability to synthesize complex information and provide strategic insights.
  • Hands-on experience in SAP Environment, CRM (Salesforce, MS Dynamics), CPQ, Reports & Dashboard.
  • Ability to work in a cross-functional team environment.
  • Proficiency in business analysis tools and methodologies, including data modeling and process mapping.
  • Strong leadership and mentoring abilities with experience guiding and developing junior team members.
About Xylem:

Xylem is a leading water technology company with 23,000 employees operating in over 150 countries. We are committed to addressing the world's most critical water challenges through innovative and sustainable solutions.

At Xylem, you'll have the opportunity to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). We are an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace.

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