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Culture and Communications Specialist
2 months ago
Ivan Ware & Son Inc stands as a leader in the boiler rental, service, education, and training industry. Established in 1952, this family-owned enterprise has consistently expanded its reach and influence over the decades. The company's culture, deeply rooted in service, growth, and generosity, is a key factor in its ongoing success.
With steam power being integral to numerous vital sectors such as healthcare, education, food production, and petrochemicals, Ivan Ware & Son Inc is poised for significant growth in the coming years.
We are currently looking for a Culture and Communications Specialist (CCS) who will be dedicated to serving both our customers and employees with the highest level of care and respect. The ideal CCS will flourish in our people-centric environment, adeptly nurturing and enhancing our company culture through the establishment of healthy, long-lasting relationships.
The CCS will also find joy in the daily tasks that ensure our operations run smoothly, demonstrating flexibility and a positive attitude in times of change and growth. This role will embody a spirit of “I’m here to assist” and “Let’s solve this together”, providing support to employees with their everyday inquiries and requests.
Key Responsibilities- Manage all incoming customer calls through a multi-line phone system, responding warmly and promptly with information or directing calls to the appropriate department.
- Assist in organizing events, recognition programs, and initiatives that foster a strong company culture.
- Infuse creativity into company events, encouraging participation and collaboration.
- Proactively engage in various company initiatives that inspire and motivate our workforce.
- Act as a liaison for community outreach and events as needed.
- Contribute to the creation and updating of the company newsletter and communication hubs throughout the workplace, ensuring employees remain connected to one another and our core Mission & Values.
- Perform administrative tasks as required, including managing office supplies and general office duties.
- Handle work-related errands, including coordinating meals and catering for events.
- Support various projects and programs focused on service, operations, team building, and culture.
- Welcome and assist visitors in the front lobby with a hospitable demeanor.
- Manage incoming and outgoing mail by sorting and forwarding as necessary.
- Serve as a model and ambassador for the employee experience.
- Undertake additional duties as requested.
- Full-time, hourly role (Monday-Friday, 8am-5pm), with a pay range of $20-$24/hr based on experience.
- Includes paid vacation and holidays.
- Comprehensive health, dental, vision, life, and disability insurance.
- Christmas bonus opportunity.
- Potential for profit sharing.
- 401(k) plan with company matching.
- High School Diploma or GED equivalent with a minimum of 5 years in a people-focused, full-time role.
- Ability to anticipate needs effectively.
- Team-oriented mindset with strong communication skills across various groups, including team members and leadership.
- Exhibit high integrity, discretion, and sound judgment, maintaining confidentiality as required.
- Exceptional interpersonal skills with a talent for building relationships both internally and externally.
- Strong organizational abilities with a proven capacity to multitask and manage details.
- Proficient in technology, with the ability to adapt to new software and systems.
- Resourceful and confident team player.
- Proficient in Microsoft Office and online tools.
