Team Leader

2 weeks ago


Plymouth, Michigan, United States Subway Full time

A SUBWAY Team Leader oversees daily operations to guarantee that food safety, product preparation, and cleanliness standards are upheld. This role involves creating schedules and managing staff while ensuring compliance with restaurant safety and security protocols. Providing outstanding customer service is a crucial aspect of this position.

Key Responsibilities:

  • Executes all tasks and responsibilities of a shift supervisor as detailed in the shift supervisor job description.
  • Leads a team of approximately 4 to 12 employees.
  • Delegates, monitors, and assesses work performance.
  • Suggests promotions, transfers, or terminations of team members.
  • May conduct both written and verbal evaluations of staff.
  • Coordinates and directs team members to ensure cleanliness standards are maintained as specified in the Operations Manual.
  • As required, oversees food preparation to guarantee adherence to food safety and operational standards.
  • Handles administrative tasks as necessary.
  • Assists in organizing special events and promotional activities.
Qualifications:

Education:
  • High school diploma or equivalent.
Experience
  • Background in quick service restaurant operations, ideally with supervisory experience.
  • Excellent communication skills are essential, with the ability to interact effectively with all levels of staff.
  • Basic computer skills are advantageous.
Physical Requirements
  • Must be capable of working in any area of the restaurant as needed and operate a computerized Point of Sale system/cash register.
  • This position requires bending, standing, and walking throughout the entire workday.
  • Must be able to lift 10 pounds frequently and up to 30 pounds occasionally.


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