Senior Manager, Offer Management
4 weeks ago
The Senior Manager, Offer Management is responsible for developing, researching, implementing, and reporting on mobile pricing and promotional offers to maximize revenue and achieve business goals. This individual will assist in executing a framework to effectively develop, implement, and measure offer and pricing performance across customer segments, markets, and products.
Key Responsibilities- Actively support efforts to simplify and enhance the client experience.
- Collaborate with leadership to assess market performance and opportunities across services and segments.
- Build ROI models to support key marketing offer/pricing initiatives.
- Improve offer presentation and prioritization within agent-facing tools.
- Ensure offer implementation/usage follows approved business rules.
- Maintain internal channel line-up data bases.
- Work cross-functionally to drive continuous improvements in offer reporting and tracking capabilities.
- Maintain market playbook of promotional offers and retail pricing.
- Manage promotional roll-off programs.
- Perform other job-related duties as assigned.
- Ability to read, write, speak, and understand English.
- Ability to analyze and interpret information.
- Ability to integrate information from multiple sources.
- Strong analytical skills and the ability to address issues using a logical, systematic, sequential approach.
- Ability to prioritize and organize effectively.
- High level of proficiency in Excel, including complex formulas and pivot tables.
- Ability to translate detailed trends and statistics into executive-level reporting and presentations.
- Knowledge of mobile wireless and cable industry.
- Knowledge of marketing research, techniques, and related data tools.
- Experience with SQL, Business Intelligence tools, and data visualization software like Tableau.
Office environment, up to 1-2 travel trips per year.
Charter Communications is an equal opportunity employer and welcomes applications from diverse candidates. We offer a comprehensive pay and benefits package that rewards employees for their contributions to our success.
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Senior Manager, Mobile Offer Strategy
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Stamford, Connecticut, United States Charter Communications Full timeJob SummaryThe Senior Manager, Mobile Offer Management is responsible for developing and executing a comprehensive mobile pricing and promotional strategy to drive business growth and improve customer satisfaction. This role will work closely with cross-functional teams to identify opportunities, analyze data, and implement initiatives that align with...
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Senior Manager, Mobile Offer Strategy
4 days ago
Stamford, Connecticut, United States Spectrum Full timeJob SummaryThe Senior Manager, Mobile Offer Management is responsible for developing and executing a comprehensive mobile pricing and promotional strategy to drive business growth and improve customer satisfaction. This role will work closely with cross-functional teams to identify opportunities, analyze data, and implement initiatives that align with...
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