Senior Manager, Mobile Offer Strategy
4 days ago
The Senior Manager, Mobile Offer Management is responsible for developing and executing a comprehensive mobile pricing and promotional strategy to drive business growth and improve customer satisfaction. This role will work closely with cross-functional teams to identify opportunities, analyze data, and implement initiatives that align with Charter's business goals.
This individual will be responsible for collaborating with product partners to identify promotional opportunities, assembling relevant data to recommend pricing and offer changes, and integrating with analytics and revenue teams to build business cases that support key marketing initiatives.
Key Responsibilities- Collaborate with product partners to identify promotional opportunities and assemble relevant data to recommend pricing and offer changes.
- Integrate with analytics and revenue teams to build business cases that support key marketing initiatives.
- Work with sales and customer operations partners to identify customer pain points and areas for improvement.
- Improve and simplify offer presentation and prioritization within agent-facing tools.
- Maintain internal channel line-up databases, including product costs and margins by package.
- Work with marketing science, marketing intelligence, and business intelligence teams to drive continuous improvements in offer reporting and tracking capabilities.
- Maintain and enhance procedures for review, approval, and adjustment of strategic offers and pricing.
- Manage promotional roll-off programs to ensure appropriate pricing is applied to customers.
- Perform ad hoc projects and reporting requests from business unit leaders.
The ideal candidate will have experience in mobile wireless business, analytical skills, and the ability to collaborate with individuals at all levels of the organization. They will also have strong communication skills, including the ability to present recommendations to senior leadership and drive tactical and operational decisions.
Preferred qualifications include knowledge of mobile wireless and cable industry, marketing research, and related data tools.
Working ConditionsThis role will be based in an office environment with occasional travel required.
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Senior Manager, Mobile Offer Strategy
4 days ago
Stamford, Connecticut, United States Charter Communications Full timeJob SummaryThe Senior Manager, Mobile Offer Management is responsible for developing and executing a comprehensive mobile pricing and promotional strategy to drive business growth and improve customer satisfaction. This role will work closely with cross-functional teams to identify opportunities, analyze data, and implement initiatives that align with...
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Senior Manager, Mobile Offer Strategy
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Stamford, Connecticut, United States Charter Communications Full timeJob SummaryThe Senior Manager, Mobile Offer Strategy is responsible for developing and executing a comprehensive mobile pricing and promotional strategy to drive business growth and improve customer satisfaction. This role will work closely with cross-functional teams to identify opportunities, quantify financial and customer benefits, and implement...
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Senior Manager, Mobile Offer Strategy
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