Senior Manager, Mobile Offer Strategy
4 weeks ago
The Senior Manager, Mobile Offer Strategy is responsible for developing and executing a comprehensive mobile pricing and promotional strategy to drive business growth and improve customer satisfaction. This role will work closely with cross-functional teams to identify opportunities, quantify financial and customer benefits, and implement initiatives to achieve Charter's business goals.
Key Responsibilities- Collaborate with Product, Sales, and Customer Operations teams to identify and develop mobile pricing and promotional strategies that align with business objectives.
- Develop and maintain internal databases, including product costs and margins, to inform pricing and offer decisions.
- Work with Analytics and Revenue teams to build business cases and track key financial metrics related to market pricing and offer strategies.
- Improve customer experience by identifying pain points and areas for improvement, and working with Sales and Customer Operations teams to implement solutions.
- Develop and maintain market playbooks of promotional offers and retail pricing.
- Manage promotional roll-off programs to ensure accurate pricing is applied to customers during the promotional roll process.
- Perform ad hoc projects and reporting requests from business unit leaders, including customer migrations, billing design, and product launches.
- BS/BA in Marketing, Finance, or related field, or equivalent work experience.
- 6+ years of marketing, pricing, or finance work experience, and 3+ years of management experience.
- Strong analytical skills, ability to integrate information from multiple sources, and proficiency in Excel, including complex formulas and pivot tables.
- Ability to communicate effectively through emails, conference calls, and MS PowerPoint.
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Senior Manager, Mobile Offer Strategy
4 weeks ago
Stamford, Connecticut, United States Charter Communications Full timeJob SummaryThe Senior Manager, Mobile Offer Management is responsible for developing and executing a comprehensive mobile pricing and promotional strategy to drive business growth and improve customer satisfaction. This role will work closely with cross-functional teams to identify opportunities, analyze data, and implement initiatives that align with...
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Senior Manager, Mobile Offer Strategy
4 weeks ago
Stamford, Connecticut, United States Spectrum Full timeJob SummaryThe Senior Manager, Mobile Offer Management is responsible for developing and executing a comprehensive mobile pricing and promotional strategy to drive business growth and improve customer satisfaction. This role will work closely with cross-functional teams to identify opportunities, analyze data, and implement initiatives that align with...
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Stamford, Connecticut, United States Spectrum Full timeJob SummaryThe Senior Manager, Mobile Offer Strategy and Development is responsible for developing and implementing mobile pricing and promotional strategies to drive business growth and improve customer satisfaction at Spectrum. This role will work closely with cross-functional teams to identify opportunities, analyze data, and execute initiatives to...
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Stamford, Connecticut, United States Charter Communications Full timeJob SummaryThe Senior Manager, Mobile Offer Management is responsible for developing and implementing mobile pricing and promotional offer strategies to achieve Charter's business goals, including growing market share and improving customer satisfaction.This individual will work cross-functionally to assess product, service, and device promotional and...
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