Scheduling Coordinator

2 weeks ago


Cary, North Carolina, United States Acentra Health Full time
Job Title: Scheduling Coordinator

Acentra Health is seeking a highly skilled Scheduling Coordinator to join our team. As a Scheduling Coordinator, you will play a crucial role in ensuring timely assessments for Medicaid beneficiaries.

Key Responsibilities:
  • Utilize automated systems to schedule assessments in line with contracted metrics and deliverables.
  • Initiate outbound communication with beneficiaries and providers to efficiently arrange assessments.
  • Respond to inquiries and requests regarding assessments, scheduling conflicts, and complaints.
  • Develop and maintain a thorough understanding of internal policies, procedures, and services.
Requirements:
  • High school diploma or GED equivalent.
  • Minimum 2 to 3 years of customer service experience within the healthcare industry.
  • 1 to 2 years of scheduling experience (preferred).
  • Exceptional customer service skills with a strong ability to build and maintain relationships.
Why Acentra Health?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. Our mission is to empower better health outcomes through technology, services, and clinical expertise.

We offer a comprehensive benefits package, including comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

The compensation for this role is $17.00 to $17.50 per hour, based on our compensation program and various considerations, such as years of applicable experience and skill level.



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