Automotive Service Appointment Coordinator

1 week ago


Cary, North Carolina, United States Hendrick Automotive Company Full time
Job Title: Automotive Service Appointment Coordinator

We are seeking a highly organized and customer-focused Automotive Service Appointment Coordinator to join our team at Hendrick Automotive Group. As a key member of our service department, you will be responsible for scheduling service appointments, answering customer inquiries, and providing exceptional customer service.

Key Responsibilities:
  • Schedule service appointments and manage customer schedules
  • Answer customer inquiries and provide information on service options and pricing
  • Communicate with customers via phone, email, and in-person
  • Maintain accurate records and reports of customer interactions and service appointments
  • Collaborate with service technicians and other team members to ensure seamless customer experience
Requirements:
  • High school diploma or equivalent required
  • Previous customer service experience in an automotive setting preferred
  • Basic computer skills and typing ability required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer:
  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Collaborative and dynamic work environment
  • Comprehensive benefits package, including health insurance and paid time off

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity to join our team at Hendrick Automotive Group.



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