EPL Shift Supervisor

2 days ago


Tucson, Arizona, United States WKS Restaurant Group Full time
Job Summary

We are seeking a highly skilled and experienced Shift Supervisor to join our team at WKS Restaurant Group. As a Shift Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our team members are working efficiently and effectively.

Key Responsibilities
  • Leadership and Supervision
    • Direct and manage a team of hourly restaurant employees during their shift.
    • Establish priorities and assign work stations to ensure efficient service delivery.
  • Employee Development and Engagement
    • Coach, counsel, and discipline crew members as needed.
    • Provide ongoing training and development opportunities to enhance team members' skills and knowledge.
  • Customer Service and Quality
    • Ensure that all customers receive exceptional service and that their needs are met.
    • Monitor and maintain high standards of quality in all aspects of restaurant operations.
  • Administrative and Financial Responsibilities
    • Manage all company funds and inventory during the shift.
    • Complete administrative tasks, such as cash drawer counts, bank deposits, and shift end balances.
  • Communication and Reporting
    • Communicate effectively with team members, management, and other stakeholders.
    • Report any issues or concerns to management in a timely and professional manner.
Requirements
  • Education and Experience
    • High school diploma or equivalent required.
    • At least 18 years old.
  • Skills and Qualifications
    • Ability to speak, read, and write English.
    • Basic math skills and ability to complete tasks accurately.
    • Valid driver's license and reliable transportation.
    • Meet state, county, or municipal regulations pertaining to health and food handling.
Physical Requirements
  • Extensive standing and walking.
  • Exposure to heat, steam, smoke, and cold.
  • Ability to lift up to 40 pounds.
  • High level of mobility and flexibility in a fast-paced environment.


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