Technical Service Representative

7 days ago


Laguna Hills, California, United States EPM Full time
Job Description

As a Client Service Representative at EPM, you will be responsible for delivering exceptional customer support and technical expertise to clients. This role involves working closely with clients to resolve technical issues, maintaining optimal equipment operation, and ensuring seamless supply delivery.

Main Responsibilities:

  1. Respond rapidly to client requests and produce results that meet their expectations.
  2. Monitor product requirements and establish proactive delivery of supplies to meet client needs.
  3. Support the supply chain and device inventory control processes to ensure efficient operations.
  4. Schedule and monitor preventative maintenance to prevent equipment downtime.
  5. Deliver service that creates positive memorable experiences for clients.

Required Skills and Qualifications:

  • A high school diploma or equivalent education.
  • Exceptional customer service, organizational, and time management skills.
  • Innovative thinker who is a team player and inspires others to achieve goals.
  • Excellent organizational skills with strict attention to detail.

Benefits and Compensation:

  • Reimbursement for employee mileage.
  • Reliable vehicle required for frequent travel.
  • Estimated Salary: $65,000 - $85,000 per year, based on industry standards and location.


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