Client Service Liaison Representative
3 weeks ago
We are seeking a highly motivated Client Service Liaison Representative to join our team at Banfield Pet Hospital.
As a Client Service Liaison Representative, you will be responsible for providing exceptional customer service to our clients, promoting hospital services, and coordinating the care of clients and pets.
This is an excellent opportunity for someone who is passionate about delivering outstanding customer service and has strong communication skills.
Key Responsibilities:
- Provide professional, efficient, and exceptional service to clients, including answering phone calls, responding to emails, and addressing client concerns.
- Recruit new clients by promoting hospital services and developing relationships with existing clients.
- Coordinate the care of clients and pets, including scheduling appointments, preparing treatment plans, and communicating with veterinarians and other healthcare professionals.
Requirements:
- High school diploma or equivalent required; related experience preferred.
- Strong communication and interpersonal skills, with the ability to work effectively with clients and associates.
- Ability to multitask and prioritize tasks effectively.
Benefits:
- A competitive salary range of $16.16-$27.79 per hour, depending on experience and qualifications.
- A comprehensive benefits package, including medical, dental, vision, and 401(k) matching.
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