Front Desk Representative

1 week ago


Half Moon Bay, California, United States Marriott Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The Ritz-Carlton. As a Front Desk Agent, you will be responsible for delivering exceptional guest experiences, ensuring seamless check-in and check-out processes, and providing personalized service to our valued guests.

Key Responsibilities
  • Process guest arrivals and departures in a timely and efficient manner
  • Provide accurate and up-to-date information on hotel services and amenities
  • Respond to guest inquiries and resolve issues in a professional and courteous manner
  • Collaborate with other hotel departments to ensure seamless guest experiences
  • Maintain a high level of knowledge about hotel services, amenities, and local attractions
Requirements
  • High school diploma or equivalent required
  • No prior work experience necessary
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and interpersonal skills
  • Ability to work a variety of shifts, including evenings and weekends
What We Offer

We offer a competitive hourly rate of $29.85 to $30.85, as well as a range of benefits, including health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits.

Marriott International is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.



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