IT Support Specialist

4 weeks ago


Kansas City, Kansas, United States BORDERTOWN INDIGO SKY CASINOS Full time
Job Summary

We are seeking a highly skilled IT Support Specialist to join our team at BORDERTOWN / INDIGO SKY CASINOS. The successful candidate will provide technical support and maintain a strong working knowledge of all equipment and systems supported by the IT Department.

Key Responsibilities
  • Provide technical support and troubleshooting services to end-users
  • Maintain a strong working knowledge of all equipment and systems supported by the IT Department
  • Install and configure software and hardware, and set up accounts, workstations, servers, and technology tools
  • Monitor performance and maintain systems according to requirements
  • Troubleshoot hardware and software errors and lead support efforts
Requirements
  • Above average communication skills and excellent customer service
  • Above average problem-solving capability and strong independent decision-making capability
  • High capacity for learning and ability to work in a team-oriented environment
  • Experience with computer systems, networking, and mainframe environments
Working Conditions

The successful candidate will be able to work in a fast-paced environment and perform in casino operations containing smoke and second-hand smoke with high noise levels and bright lights.



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