Tech Support Specialist
4 weeks ago
Job Title: Tech Support Specialist
Location: Remote
Job Type: Contract
About the Role:
We are seeking a highly skilled Tech Support Specialist to join our team. As a Tech Support Specialist, you will be responsible for providing technical support to customers via phone, email, and chat.
Key Responsibilities:
- Provide technical support to customers via phone, email, and chat
- Resolve customer issues in a timely and professional manner
- Collaborate with internal teams to resolve complex technical issues
- Document and maintain accurate records of customer interactions
Requirements:
- Excellent technical skills and knowledge of computer systems and software
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- High school diploma or equivalent required; degree in computer science or related field preferred
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
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