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Service Operations Manager
2 months ago
We are seeking a highly skilled Service Supervisor to join our team at Quinn Company. As a Service Supervisor, you will be responsible for managing a team of technicians, ensuring timely completion of service tasks, and providing excellent customer service.
Key Responsibilities- Manage a team of technicians to ensure timely completion of service tasks
- Coordinate with customers to schedule service appointments and provide updates on repair status
- Work closely with the Service Manager and Coordinators to ensure seamless service operations
- Develop and implement processes to improve service efficiency and quality
- Ensure compliance with company policies and procedures
- Collaborate with HR to manage employee relations and develop business unit objectives
- Bachelor's degree in Business or Technical discipline
- Three to four years of related experience and/or training
- Supervisory and computer skills
- General mechanical service abilities
Quinn Company offers a competitive salary range of $66,000-$90,000, depending on experience and education. We also offer a comprehensive benefits package and opportunities for professional growth and development.