Store Operations Manager

21 hours ago


Riverside, California, United States Cycle Gear Full time

Store Operations Manager

Cycle Gear is seeking a highly motivated and experienced Store Operations Manager to join our team. As a Store Operations Manager, you will be responsible for managing the day-to-day operations of our store, including leading a team of sales associates, maintaining a strong sense of product knowledge, and providing exceptional customer service.

Key Responsibilities:

  • Lead and manage a team of sales associates to achieve sales goals and provide exceptional customer service
  • Maintain a strong sense of product knowledge and provide in-depth information to customers and team members
  • Assist with and be knowledgeable in all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst sales associates
  • Stay up-to-date with company information, sales, and company-wide events

Requirements:

  • 2+ years of sales management, product sales, and customer service experience, ideally in a specialty retail environment
  • Experience with leading, coaching, mentoring, and/or teaching a team (retail or otherwise)
  • Experience with computers (MS Excel) and POS systems (RetailPro)
  • A self-starter mentality that consistently delivers an outstanding, personalized retail experience
  • An open mind and eagerness to learn and be a part of the riding community


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