Restaurant Operations Manager
3 weeks ago
Restaurant Operations Manager Job Description
At Gecko Hospitality, we are seeking a skilled Restaurant Operations Manager to oversee the daily activities of our Riverside restaurant location. This is a leadership role that requires a strong understanding of restaurant management principles, excellent communication skills, and a commitment to delivering exceptional dining experiences to our guests.
Key Responsibilities:
- Oversee the daily operations of the restaurant, ensuring that all activities align with company standards and goals.
- Hire, train, and manage a high-performing team, fostering a positive and engaging work environment.
- Implement operational procedures for cost control, waste reduction, and food quality, ensuring profitability and high customer satisfaction.
- Respond to customer inquiries and complaints in a timely and professional manner, ensuring the highest level of customer satisfaction.
- Collaborate with corporate office personnel on marketing, promotions, and the maintenance of the restaurant.
- Regularly review business performance and identify growth opportunities, implementing necessary changes and improvements.
- Ensure the restaurant's compliance with all health and safety regulations.
Qualifications:
- Minimum of 5 years of management experience in a full-service restaurant, with at least 2 years as a General Manager.
- Proven track record of effectively managing and motivating a team.
- Strong understanding of restaurant operations, including cost control, inventory management, and guest service standards.
- Excellent interpersonal and communication skills, with a focus on guest relations.
- Ability to work flexible hours, including nights, weekends, and holidays.
Benefits:
This position offers a competitive salary, potential bonuses, and a comprehensive benefits package including health, dental, and vision insurance, and paid time off.
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