Operations Manager

4 days ago


Riverside, California, United States First Class Plumbing & Rooter Servi Full time
Job Overview

We are seeking a seasoned Operations Manager to drive business growth and profitability at First Class Plumbing & Rooter Servi. As a key member of our team, you will optimize operational systems and processes, ensuring maximum efficiency and compliance with regulatory requirements.

Key Responsibilities
  • Oversee all operational aspects of the business, meeting established KPIs and driving business growth.
  • Manage project scheduling, ensuring timely completion and collaborating with contractors, subcontractors, and suppliers to achieve project success.
  • Create strategic and operational goals, objectives, and budgets, and implement systems, processes, and procedures to increase efficiency and profitability.
  • Lead and develop a high-performing team, including Service Technicians and Field Supervisors, and drive customer satisfaction through excellent service delivery.
  • Ensure compliance with all applicable legal and regulatory requirements, and maintain accurate financial records and reports.
Requirements
  • Previous experience as an Operations Manager or in a similar role, preferably in the plumbing industry.
  • Strong analytical and problem-solving skills, with the ability to analyze financial data and create budgets and financial forecasts.
  • Excellent communication and leadership skills, with the ability to motivate and develop a high-performing team.
  • Deep understanding of organizational effectiveness and operations management, with the ability to drive business growth and profitability.

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